Join Mitchell Humphrey & Co. at Booth 208 for the New York Association of Towns Conference 2017

Visit Mitchell Humphrey & Co. (MH&Co.) during the New York Association of Towns Conference held at the New York Marriott Marquis, Booth 208, from February 19 – 21, 2017! 

All your data is at your fingertips with MH&Co.’s FastTrackGov® solutions. 

Mitchell Humphrey & Co.’s FastTrackGov (FTG) offers an easy-to-use suite of web-based solutions for Licensing, Permitting, Code Enforcement, Inspections, Land Management, Environmental technology-touchscreen-interfaceHealth, and Citizen Interaction.  Built on the Microsoft Dynamics® CRM platform, FTG allows you to share data and communicate instantly with all interested parties.  FTG will save time, reduce errors, increase service, and allow your Town to go green!

Nancy Brady, Account Executive at MH&Co., is dedicated to you and your needs.  “I’m very excited to be attending the New York Association of Towns Conference.  It is truly a great show!  I enjoy the networking opportunity and I look forward to learning what has changed for jurisdictions and the new things they are doing.  Our solution, FTG, can be easily configured to accommodate pretty much any department within government.  I love sharing how our solution can accommodate the evolving challenges of these municipalities.  It’s a mutually beneficial learning experience – I hope attendees come away with information that is helpful to them for developing new ways to enhance current processes.”

We invite you to visit us at an event in your area, or learn more about FastTrackGov by scheduling a personalized demonstration at www.fasttrackgov.com/schedule-a-demo.

History of Mitchell Humphrey & Co. – The Beginning

This year Mitchell Humphrey & Co. (MH&Co.) is celebrating 40 years of providing our clients with the answers to their information technology needs.

In the beginning, Mitch Humphrey had a vision.  A vision of providing health care organizations with a way to respond to the rapidly increasing information demands facing their industry.  Organizations had been utilizing decades-old systems and it was time for change.

Mitch’s first client was Vanderbilt University Medical Center, and many more would soon follow.

mitchel-meeting-with-first-client

Mitch Humphrey visiting Vanderbilt University Medical Center.

If you ask him the secret to his success, his humble response would be that he was in the right place at the right time, but it is a very well-known fact there is really a lot more to it than that.  With his background in public accounting, Mitch focused his efforts on creating a financial management system that was “Designed by Accountants for Accountants.”  He rapidly discovered that his philosophy made FMS-80, our first release, a system that was desirable to organizations in a variety of industries.  In addition to health care, first clients of MH&Co. consisted of a wide variety of organizations, including manufacturing, governmental, not-for-profit, service, and distribution.

Mitch’s conservative philosophy, in regards to customer service, was very attractive at a time when many organizations were attempting to move from in-house developed solutions.  These solutions were tailored to their exact requirements.  Finding a replacement was an arduous task.  The problem for the organizations was that it was typically quite difficult and expensive to maintain these systems.  Mitch saw early on that his software would need to be easily customized to meet specific client requirements – without modifying source code.  This is a major benefit of our latest software, FMS III.

Not surprisingly, his first client, Vanderbilt University Medical Center, was exactly in that situation.  They found out quickly there was no out-of-the-box solution that met their sophisticated needs.  From the start, it was a match made in heaven.  Vanderbilt was, in fact, very active in the initial design of the software.

mitch-with-bookAnother fundamental philosophy that Mitch adhered to was to hire and retain outstanding people.  For example, our current Senior Vice-President of Technology, Tom Wolpert, was one of the key original architects of the software.  MH&Co. has many long-term employees like Tom who contribute to the success of our company.  In fact, we have an average tenure of 13 years with over half of our employees having been with us for over 10 years.

There is another crucial element in the success of MH&Co. was Mitch’s business manager, Kathy Humphrey.  Kathy handled all of the administrative aspects of the business so Mitch could focus on his entrepreneurial vision.  Kathy Humphrey, with her attention to detail and commitment to excellence, provided the foundation upon which we operate today.

It is the words of Steve Forbes that can best describe Mitch and Kathy’s value system – “The real source of wealth and capital in this new era is not material things…it is the human mind, the human spirit, and human imagination, and our faith in the future.”  This value system continues to live on at MH&Co. today in how we interact with our employees, our partners, and our clients.

Mitchell Humphrey & Co. | FastTrackGov

Helpful Resources

Mitchell Humphrey & Co. is always looking for helpful resource sites to share with businesses and government agencies so they can be the best they can be.

For those with financial backgrounds, such as CPA and CFO, here are a few:
Sales Report

American Institute of CPAs

Beyond BudgetingTM

CFO

Government Finance Officers Association

GovLoop

Grants.govSM

The links below can help provide you with useful information about various related industries and organizations.

businessman-using-tablet-pc

GovCentral Government Jobs, Pay Scales and You

GovLoop Social Network for Government

International Code Council

ICMA Leaders at the Core of Better Communities

Microsoft Government Employee

Sustainable City Network

To find out more about our products, visit mitchellhumphrey.com and fasttrackgov.com.

Disclaimer:  Mitchell Humphrey & Co. and FastTrackGov® cannot guarantee the accuracy of content for these sites.

Stop drowning in paper and streamline your renewals with FastTrackGov®

Is your clerk’s office drowning in paper?  Streamline your renewals with FastTrackGov®!piles_of_paper1a

Are you manually creating renewals for license applications, including pet, business, food, liquor, auctioneer, tobacco, etc.?  Do you have to print renewals a month in advance just so you can drop them in the mail on time?  Tired of spending hundreds of dollars a year on postage for renewals?

Here at Mitchell Humphrey & Co., we realize how much work goes into creating the renewal notification, printing out thousands of letters, stuffing envelopes, and applying postage.  It is so time consuming.  Then there is the question everyone asks:  “Can’t I just pay online?”  In our tech savvy world, the answer should be “Yes.”

FastTrackGov offers an online, front-end citizen portal where citizens can easily register for any type of license.  FastTrackGov also allows citizens to renew any type of license, pay their fees online, and have renewals routed automatically to their city or county office.  You then have the power to approve this renewal, have the renewal automatically logged into your system for future access, and have the renewal certificate generated back to your citizen.  How easy is that!

Start saving time and money now by scheduling a demo!

Mitchell Humphrey & Co. | FastTrackGov

A Day in the Life of a Team Member

Today’s “Day in the Life of” blog features Bobbi Wernle – Director of Sales and Account Management.

What do you do at Mitchell Humphrey & Co?

I am responsible for the sales team and account management for our clients.

Have you always liked sales?

Yes, I have always had a sales background, but when I came to work for MH&Co., I started out with the consulting group. I have developed into a hybrid using a consultative sales approach, much like the rest of the team at MH&Co.

Tell me about a day in your life.

(laughs) Well, I get up very early (5 o’clock), and I head to work. We have a full day with our sales team. Basically, we are responsible for managing new sales, as well as managing relationships with existing clients…finding needs that people have: new training, new hires, new products, and new areas where clients would like to expand the use of our products. When I get home, I pick up my kids from daycare, we play together, and then we go to power tumbling. When we get back, I make dinner, I give them a bath, and we’re all in bed by 8:30.

What would people never guess you do in your role?

I wear many hats day to day from sales to consulting to support.

I am a cheerleader. I try to always be a positive role model for the team at MH&Co. I also love being able to recommend changes to our products and our company which will make us better.

How would you describe MH&Co.’s company culture?

I would say it’s changing. We started out as an accounting software company offering a product called FMS (Financial Management Systems). We’ve always been a traditional accounting firm where you see someone walk in wearing a suit, etc. The atmosphere is shifting to more like a technology company. We’re becoming more laid back, introducing a casual and fun atmosphere to work in. People come in wearing jeans and tennis shoes; they have a productive work day while being comfortable at the same time!

How do you encourage your team to be the best they can be?

I think really leveraging the qualities that each of us offer by building off of the positives of one another. We all have different strengths and weaknesses. We take those strengths collectively and build on them. While someone might be great in one area, another person will be great in another.  We try and leverage everyone’s positives, and reduce the weaknesses.

What is your biggest fear in sales and how do you overcome it?

When I don’t hear back from a client or prospect, I start thinking they aren’t moving forward with whatever we are working on. Of course, most of the time they’re just busy, but I always think “Oh man, they haven’t gotten back to me, so they must not want to move forward.”  That’s just not true. They’re busy trying to move forward, and I am always the last one to find out!

What’s your favorite aspect of your job?

Definitely interacting with the client. I really enjoy having those relationships, those conversations. Being in the know of what they’re doing, or how our product is making their life easier.

Do you have any “hidden talents”?

I am a NCAA Athlete from Ole Miss (University of Mississippi). I used to hold the NCAA record for the most pitching saves in fast pitch softball game for Ole Miss. I am not sure if I still do or not (laughs).

Tell us about a book (or show) you’ve recently read that you think we all should know about?

I don’t really have time for any of that. All that is on at my house is Paw Patrol for my kids.

What is your ideal weekend? 

Relaxing, going shopping, or finding cool items to decorate my house. I love design and decorating.

What is one thing you couldn’t live without? 

My family! I have two little boys (Cruz, 5 and Jaxx Beckham, 3) that are my world!

Where do you want MH&Co. to be in five years time?

I would like us continue to make the traction we have made with FastTrackGov® (our Licensing and Permitting Software). We’ve really had a lot of success with it in such a short amount of time.

Save Time, Energy, and the Environment with FastTrackGov

environment with greean earth and leaves

The important role of Environmental Health organizations in protecting the public demands a specialized permitting and inspection solution – FastTrackGov® provides just that.  A few benefits you will receive from this Microsoft Dynamics® CRM based Software:

  • Public-facing portal where customers can:
    • Apply, renew, and pay fees online
    • Attach related documentation
    • Check status of applications and inspections
    • View restaurant scores
  • GIS integration
  • Consolidate and integrate data across all departments
  • Easily adapt to changing requirements
  • Automate all types of permit applications and renewals
  • Inspections and violations can be entered online from the field
  • Automatic computation and processing of even the most complex fees
  • Real-time communication of alerts, tasks, and notifications
  • Customizable, user-defined dashboards and robust
    ad-hoc reporting capabilities
  • Familiar and user-friendly environment

Join Mitchell Humphrey & Co. at their upcoming webinars to learn more!

Tuesday, July 12th at 1:00 P.M. Central Time

Our highly trained Environmental Health Specialists will be attending the upcoming National Environmental Health Association (NEHA) Conference from June 13 – 14!  Stop by booth 301 for an in person demo!

Have questions? Want more information? Click here!

 

How to Stay Relevant in the Vehicle for Hire Industry.

In our discussions with regulators in the Vehicle for Hire industry, several issues seem to resonate with all of them.

  • How do we contend with the effects ridesharing companies have on the current regulatory environment?  The legal ramifications of integrating TNCs into the current environment can be overwhelming.  Most regulators have found it necessary to modify their code to accommodate these new entrants.  In addition to effectively enforcing new regulations, they are dealing with the backlash from traditional taxi companies.  Often, when ridesharing companies face a different set of regulations, legal battles ensue.
  • When TNCs are incorporated into the current regulatory framework, how will we handle the mounting paperwork resulting from the influx of new drivers and vehicles into the system?  Whether there are different rules for ridesharing companies vs traditional taxis or not, there are bound to be issues with tracking the rules and to whom they apply.
  • The ridesharing economy is here to stay. How do regulators stay relevant in an economy where regulation is frowned upon?  Do they owe citizens the peace of mind of knowing a background check has been performed on the driver?  Is it their responsibility to level the playing field for traditional VFH companies?

Whatever decisions they ultimately make, regulators are going to need help traversing the new climate.  With FastTrackGov®, you can:

  • Deal with the legal ramifications of the new ridesharing economy and enforce current and new regulations
  • Handle mounting paperwork
  • Stay relevant in the growing rideshare economy

Talk to Us. Get yourself Ahead of the Curve with FastTrackGov.