A Day in the Life of a Team Member

Today’s “Day in the Life of” blog features Bobbi Wernle – Director of Sales and Account Management.

What do you do at Mitchell Humphrey & Co?

I am responsible for the sales team and account management for our clients.

Have you always liked sales?

Yes, I have always had a sales background, but when I came to work for MH&Co., I started out with the consulting group. I have developed into a hybrid using a consultative sales approach, much like the rest of the team at MH&Co.

Tell me about a day in your life.

(laughs) Well, I get up very early (5 o’clock), and I head to work. We have a full day with our sales team. Basically, we are responsible for managing new sales, as well as managing relationships with existing clients…finding needs that people have: new training, new hires, new products, and new areas where clients would like to expand the use of our products. When I get home, I pick up my kids from daycare, we play together, and then we go to power tumbling. When we get back, I make dinner, I give them a bath, and we’re all in bed by 8:30.

What would people never guess you do in your role?

I wear many hats day to day from sales to consulting to support.

I am a cheerleader. I try to always be a positive role model for the team at MH&Co. I also love being able to recommend changes to our products and our company which will make us better.

How would you describe MH&Co.’s company culture?

I would say it’s changing. We started out as an accounting software company offering a product called FMS (Financial Management Systems). We’ve always been a traditional accounting firm where you see someone walk in wearing a suit, etc. The atmosphere is shifting to more like a technology company. We’re becoming more laid back, introducing a casual and fun atmosphere to work in. People come in wearing jeans and tennis shoes; they have a productive work day while being comfortable at the same time!

How do you encourage your team to be the best they can be?

I think really leveraging the qualities that each of us offer by building off of the positives of one another. We all have different strengths and weaknesses. We take those strengths collectively and build on them. While someone might be great in one area, another person will be great in another.  We try and leverage everyone’s positives, and reduce the weaknesses.

What is your biggest fear in sales and how do you overcome it?

When I don’t hear back from a client or prospect, I start thinking they aren’t moving forward with whatever we are working on. Of course, most of the time they’re just busy, but I always think “Oh man, they haven’t gotten back to me, so they must not want to move forward.”  That’s just not true. They’re busy trying to move forward, and I am always the last one to find out!

What’s your favorite aspect of your job?

Definitely interacting with the client. I really enjoy having those relationships, those conversations. Being in the know of what they’re doing, or how our product is making their life easier.

Do you have any “hidden talents”?

I am a NCAA Athlete from Ole Miss (University of Mississippi). I used to hold the NCAA record for the most pitching saves in fast pitch softball game for Ole Miss. I am not sure if I still do or not (laughs).

Tell us about a book (or show) you’ve recently read that you think we all should know about?

I don’t really have time for any of that. All that is on at my house is Paw Patrol for my kids.

What is your ideal weekend? 

Relaxing, going shopping, or finding cool items to decorate my house. I love design and decorating.

What is one thing you couldn’t live without? 

My family! I have two little boys (Cruz, 5 and Jaxx Beckham, 3) that are my world!

Where do you want MH&Co. to be in five years time?

I would like us continue to make the traction we have made with FastTrackGov® (our Licensing and Permitting Software). We’ve really had a lot of success with it in such a short amount of time.

Save Time, Energy, and the Environment with FastTrackGov

The important role of Environmental Health organizations in protecting the public demands a specialized permitting and inspection solution – FastTrackGov® provides just that.  A few benefits you will receive from this Microsoft Dynamics® CRM based Software:

  • Public-facing portal where customers can:
    • Apply, renew, and pay fees online
    • Attach related documentation
    • Check status of applications and inspections
    • View restaurant scores
  • GIS integration
  • Consolidate and integrate data across all departments
  • Easily adapt to changing requirements
  • Automate all types of permit applications and renewals
  • Inspections and violations can be entered online from the field
  • Automatic computation and processing of even the most complex fees
  • Real-time communication of alerts, tasks, and notifications
  • Customizable, user-defined dashboards and robust
    ad-hoc reporting capabilities
  • Familiar and user-friendly environment

Join Mitchell Humphrey & Co. at their upcoming webinars to learn more!

Tuesday, July 12th at 1:00 P.M. Central Time

Our highly trained Environmental Health Specialists will be attending the upcoming National Environmental Health Association (NEHA) Conference from June 13 – 14!  Stop by booth 301 for an in person demo!

Have questions? Want more information? Click here!


How to Stay Relevant in the Vehicle for Hire Industry.

In our discussions with regulators in the Vehicle for Hire industry, several issues seem to resonate with all of them.

  • How do we contend with the effects ridesharing companies have on the current regulatory environment?  The legal ramifications of integrating TNCs into the current environment can be overwhelming.  Most regulators have found it necessary to modify their code to accommodate these new entrants.  In addition to effectively enforcing new regulations, they are dealing with the backlash from traditional taxi companies.  Often, when ridesharing companies face a different set of regulations, legal battles ensue.
  • When TNCs are incorporated into the current regulatory framework, how will we handle the mounting paperwork resulting from the influx of new drivers and vehicles into the system?  Whether there are different rules for ridesharing companies vs traditional taxis or not, there are bound to be issues with tracking the rules and to whom they apply.
  • The ridesharing economy is here to stay. How do regulators stay relevant in an economy where regulation is frowned upon?  Do they owe citizens the peace of mind of knowing a background check has been performed on the driver?  Is it their responsibility to level the playing field for traditional VFH companies?

Whatever decisions they ultimately make, regulators are going to need help traversing the new climate.  With FastTrackGov®, you can:

  • Deal with the legal ramifications of the new ridesharing economy and enforce current and new regulations
  • Handle mounting paperwork
  • Stay relevant in the growing rideshare economy

Talk to Us. Get yourself Ahead of the Curve with FastTrackGov.

Stay Ahead of the Curve with FastTrackGov!

b4ad36d8-df90-4f98-90ea-06288ef0b631The face of transportation for hire regulation has changed significantly in the past couple of years.  What it will look like tomorrow, next month, or next year is anybody’s guess.  As transportation regulators, how can you be prepared for the future of regulation when you have no idea what the future holds?  Learn more.

Have questions?
Contact Beth Humphrey-Watts, our vehicle for hire industry specialist.
314-991-2440 X 3021

Join Mitchell Humphrey & Co. at the NJMMA Conference!

This month, Mitchell Humphrey & Co. will be attending the New Jersey Municipal Management Association Conference from May 4 – 5, 2016 at the Breakers Hotel in Spring Lake, NJ.

As stated on their webpage, the The New Jersey Municipal Management Association (NJMMA) is an organization of professional local government administrators and mytown citizen connectassistants whose goal is to improve the quality of local government in New Jersey through professional management. Mitchell Humphrey & Co.’s mission is to connect the government with their citizens in an easy, environmentally friendly way. With the FastTrackGov® online portal, citizens will have easy access, unparalleled convenience, and their processes will be faster than ever.

FastTrackGov offers an easy-to-use suite of web-based solutions for Licensing, Permitting, Code Enforcement, Inspections, Land Management, Environmental Health, and Citizen Interaction.

Stop by our table to learn more about our dynamic product, and start improving your local government today!  Want a demo? Our highly qualified Government Software Solutions Specialist, Nancy Brady, is ready to give you the information you need.


Visit our website at www.fasttrackgov.com!

Join Mitchell Humphrey & Co. at the AGTA Conference!

Mitchell Humphrey & Co.’s (MH&Co.) first Vehicle for Hire Conference of the year is the AGTA (Airport Ground Transportation Association) Conference from March 6 – 9, 2016. line of taxis MH&Co. will be at one of the exhibition tables, offering innovative ways to automate and streamline your agency’s operations today and in the future.

Technology and automation are key to an organization’s ability to respond to changes in a timely manner.  FastTrackGov enables your agency to do just that.  With the built in flexibility of the Microsoft Dynamics CRM platform, you are equipped to manage changing  requirements with efficiency and streamlined technology.

FastTrackGov manages all of your application, processing, and data collection needs related to drivers, vehicles, and companies/operating authorities, including those of TNCs.

Stop by the MH&Co. booth to learn more and enter for your chance to win a $100 Gift Card!

Want to schedule a webinar?  Need more information?
Visit www.fasttrackgov.com/vfh.

Join Mitchell Humphrey & Co. at the upcoming NJEHA Conference!

Mitchell Humphrey & Co.’s (MH&Co.) first Conference of the year is the NJEHA (New Jersey Environmental Health Association) Conference from March 6 – 8, 2016. MH&Co. will be at Booth #206, offering stimulating information about how to better your environmental health organization.  MH&Co. offers a specialized permitting and code enforcement management system – FastTrackGov®.

FastTrackGov delivers:

  • Automation of all types of permit applications and renewals
  • Exceptional citizen service with online, real-time information and notifications
  • Faster response time with built-in workflows
  • Lower cost per citizen servedgreen keyboard
  • Ability to easily analyze operational results (requests processed, violations issued, fees, etc.)
  • Enhanced citizen satisfaction with automatic recording, routing, and response to requests
  • Maximized revenue potential with automatic fee computations and online payments
  • Ability to manage risks through enforcement of regulations and control over the process
  • Ability to use tablets in the field
  • A centralized database to all departments

At this Conference, you can expect informative and inspirational seminars, featuring expert speakers covering a wide range of Environmental and Public Health topics, an introduction to a multitude of new and existing technologies, products, and services, and networking opportunities with local, state, and national Public Health professionals.

If you have any questions, or wish to schedule a demo, visit our website at www.fasttrackgov.com/eh.