From Tim Kiely:
Peter Koht, Economic Development Coordinator for the City of Santa Cruz, CA, presented “Get Involved: Stay Informed” at the 2009 Gov 2.0 Summit. The presentation focused on how Santa Cruz is using social media tools to interactively communicate with it’s citizens to garner feedback and reset expectations on what services the city can and cannot provide as a result of the current State of California budget crisis.
While his presentation focused on his city’s issues and approach, the methods and tools used can certainly be effective for municipal governments across the United States to address issues effecting their citizens.
We invite you to watch the video and provide feedback on ways your municipality is using Social Media to communicate with citizens.
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