History of Mitchell Humphrey & Co. – The Beginning

This year Mitchell Humphrey & Co. (MH&Co.) is celebrating 40 years of providing our clients with the answers to their information technology needs.

In the beginning, Mitch Humphrey had a vision.  A vision of providing health care organizations with a way to respond to the rapidly increasing information demands facing their industry.  Organizations had been utilizing decades-old systems and it was time for change.

Mitch’s first client was Vanderbilt University Medical Center, and many more would soon follow.

mitchel-meeting-with-first-client

Mitch Humphrey visiting Vanderbilt University Medical Center.

If you ask him the secret to his success, his humble response would be that he was in the right place at the right time, but it is a very well-known fact there is really a lot more to it than that.  With his background in public accounting, Mitch focused his efforts on creating a financial management system that was “Designed by Accountants for Accountants.”  He rapidly discovered that his philosophy made FMS-80, our first release, a system that was desirable to organizations in a variety of industries.  In addition to health care, first clients of MH&Co. consisted of a wide variety of organizations, including manufacturing, governmental, not-for-profit, service, and distribution.

Mitch’s conservative philosophy, in regards to customer service, was very attractive at a time when many organizations were attempting to move from in-house developed solutions.  These solutions were tailored to their exact requirements.  Finding a replacement was an arduous task.  The problem for the organizations was that it was typically quite difficult and expensive to maintain these systems.  Mitch saw early on that his software would need to be easily customized to meet specific client requirements – without modifying source code.  This is a major benefit of our latest software, FMS III.

Not surprisingly, his first client, Vanderbilt University Medical Center, was exactly in that situation.  They found out quickly there was no out-of-the-box solution that met their sophisticated needs.  From the start, it was a match made in heaven.  Vanderbilt was, in fact, very active in the initial design of the software.

mitch-with-bookAnother fundamental philosophy that Mitch adhered to was to hire and retain outstanding people.  For example, our current Senior Vice-President of Technology, Tom Wolpert, was one of the key original architects of the software.  MH&Co. has many long-term employees like Tom who contribute to the success of our company.  In fact, we have an average tenure of 13 years with over half of our employees having been with us for over 10 years.

There is another crucial element in the success of MH&Co. was Mitch’s business manager, Kathy Humphrey.  Kathy handled all of the administrative aspects of the business so Mitch could focus on his entrepreneurial vision.  Kathy Humphrey, with her attention to detail and commitment to excellence, provided the foundation upon which we operate today.

It is the words of Steve Forbes that can best describe Mitch and Kathy’s value system – “The real source of wealth and capital in this new era is not material things…it is the human mind, the human spirit, and human imagination, and our faith in the future.”  This value system continues to live on at MH&Co. today in how we interact with our employees, our partners, and our clients.

Mitchell Humphrey & Co. | FastTrackGov

Save Time, Energy, and the Environment with FastTrackGov

The important role of Environmental Health organizations in protecting the public demands a specialized permitting and inspection solution – FastTrackGov® provides just that.  A few benefits you will receive from this Microsoft Dynamics® CRM based Software:

  • Public-facing portal where customers can:
    • Apply, renew, and pay fees online
    • Attach related documentation
    • Check status of applications and inspections
    • View restaurant scores
  • GIS integration
  • Consolidate and integrate data across all departments
  • Easily adapt to changing requirements
  • Automate all types of permit applications and renewals
  • Inspections and violations can be entered online from the field
  • Automatic computation and processing of even the most complex fees
  • Real-time communication of alerts, tasks, and notifications
  • Customizable, user-defined dashboards and robust
    ad-hoc reporting capabilities
  • Familiar and user-friendly environment

Join Mitchell Humphrey & Co. at their upcoming webinars to learn more!

Tuesday, July 12th at 1:00 P.M. Central Time

Our highly trained Environmental Health Specialists will be attending the upcoming National Environmental Health Association (NEHA) Conference from June 13 – 14!  Stop by booth 301 for an in person demo!

Have questions? Want more information? Click here!

 

Stay Ahead of the Curve with FastTrackGov!

b4ad36d8-df90-4f98-90ea-06288ef0b631The face of transportation for hire regulation has changed significantly in the past couple of years.  What it will look like tomorrow, next month, or next year is anybody’s guess.  As transportation regulators, how can you be prepared for the future of regulation when you have no idea what the future holds?  Learn more.

Have questions?
Contact Beth Humphrey-Watts, our vehicle for hire industry specialist.
314-991-2440 X 3021

Join Mitchell Humphrey & Co. at the AGTA Conference!

Mitchell Humphrey & Co.’s (MH&Co.) first Vehicle for Hire Conference of the year is the AGTA (Airport Ground Transportation Association) Conference from March 6 – 9, 2016. line of taxis MH&Co. will be at one of the exhibition tables, offering innovative ways to automate and streamline your agency’s operations today and in the future.

Technology and automation are key to an organization’s ability to respond to changes in a timely manner.  FastTrackGov enables your agency to do just that.  With the built in flexibility of the Microsoft Dynamics CRM platform, you are equipped to manage changing  requirements with efficiency and streamlined technology.

FastTrackGov manages all of your application, processing, and data collection needs related to drivers, vehicles, and companies/operating authorities, including those of TNCs.

Stop by the MH&Co. booth to learn more and enter for your chance to win a $100 Gift Card!

Want to schedule a webinar?  Need more information?
Visit www.fasttrackgov.com/vfh.

Join Mitchell Humphrey & Co. at the upcoming NJEHA Conference!

Mitchell Humphrey & Co.’s (MH&Co.) first Conference of the year is the NJEHA (New Jersey Environmental Health Association) Conference from March 6 – 8, 2016. MH&Co. will be at Booth #206, offering stimulating information about how to better your environmental health organization.  MH&Co. offers a specialized permitting and code enforcement management system – FastTrackGov®.

FastTrackGov delivers:

  • Automation of all types of permit applications and renewals
  • Exceptional citizen service with online, real-time information and notifications
  • Faster response time with built-in workflows
  • Lower cost per citizen servedgreen keyboard
  • Ability to easily analyze operational results (requests processed, violations issued, fees, etc.)
  • Enhanced citizen satisfaction with automatic recording, routing, and response to requests
  • Maximized revenue potential with automatic fee computations and online payments
  • Ability to manage risks through enforcement of regulations and control over the process
  • Ability to use tablets in the field
  • A centralized database to all departments

At this Conference, you can expect informative and inspirational seminars, featuring expert speakers covering a wide range of Environmental and Public Health topics, an introduction to a multitude of new and existing technologies, products, and services, and networking opportunities with local, state, and national Public Health professionals.

If you have any questions, or wish to schedule a demo, visit our website at www.fasttrackgov.com/eh.

 

 

3 Best Practices for Streamlining Permitting

President and COO of Mitchell Humphrey & Co., Kim Schaefer discusses the three best practices for streamlining permitting in her new white paper.

The 3 Best Practices paper focuses on the permitting process and best practices that can help streamlineshutterstock_57862405-construction the workflow and create efficiency. These best practices will help to decrease the administrative burden on communities; allowing them to manage their workload more effectively, provide better customer service, and be prepared for the future. We also look at several model communities with concrete examples of the efficiencies created when addressing collaboration, standardization, and managed workflow. These communities
focus on making all required information easy to find on their portal, offering online, email, in-person, or mail submission of applications, and providing a single point of contact help to simplify the process for citizens and businesses.

Download your free white paper and register for Mitchell Humphrey & Co.’s upcoming Permitting webinar, January 27th at 1:00 P.M. CST, to see how FastTrackGov® can effectively streamline your work.

Click Here to Start Streamlining.

Streamline your Permitting with FastTrackGov®

Are your citizens tired of standing in line, waiting for approvals, and the complexity of the permitting process?
Engineer online

“MH&Co. simplifies the permitting process.”

Is your staff frustrated by incomplete applications, answering questions, and their inability to track applications throughout the approval process?
The fact is local governments are now challenged to operate with fewer resources – making it critical to simplify, automate, and streamline processes.
Mitchell Humphrey & Co. simplifies the permitting process by providing a web-based solution to all levels of government with a full suite of automated community development applications, including construction and use permits, code enforcement, inspections, violation tracking, licensing, and citizen requests.  The FTG Connect citizen portal allows you to provide service to your citizens 24/7/365 and can dramatically reduce the daily traffic in your office.
Join us on January 27, 2016 at 1:00 P.M. CST
 to see how FastTrackGov can help your 
community development office operate more 
efficiently and increase citizen satisfaction.
Need a place to start on improving your process? Download the free white paper.